Welcome to It’s A R-R-Ruff Life!
 

We want you to feel comfortable from your first visit and know what to expect when you leave your pet with us.  

Busy workday? Drop your pet off as early as 7:45 AM and pick them up by the salon’s closing time that day, at no extra charge. Our team provides care, water, and potty breaks during their stay.

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Please tell us when booking if your pet will spend the day with us. We recommend a later grooming appointment for pets staying all day. This gives them time for potty breaks before their groom and helps them go home clean.  Check our closing time for your appointment day and arrange pickup before we close. Our late pickup policy applies after closing.

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New Client Booking Deposits

We require a 25% deposit when new clients book:

• An appointment requiring two hours or more.
• Appointments for two or more dogs.
• Any Saturday appointment.

We apply your deposit toward your appointment total. Please review our cancellation and no-show policies before booking for details about deposit transfers, refunds, and forfeitures.

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Rabies Vaccination

We require a current rabies vaccination. Please provide your pet’s vaccination record before or at their first appointment.

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Come Meet Us and Take a Tour

You’re welcome to stop by during business hours, meet our team, and ask for a tour.  No appointment necessary!  We understand how much trust you place in us when you bring your pet somewhere new. We’re happy to show you around, answer your questions, and help you feel comfortable with your choice.  For everyone’s safety, our team will guide your visit around the pets in our care and the grooming work underway.

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Find Your Preferred Groomer

We have several groomers on our team, and your pet might see different groomers across appointments. If you find someone you especially like, let us know! We’ll add your preferred groomer to your pet’s profile and schedule with them whenever their availability allows.

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Tell Us About Your Pet

Before your first appointment, please share any health conditions, allergies, medications, recent procedures, or handling sensitivities. Let us know about anxiety, previous grooming difficulties, or anything else helping us understand your pet’s needs.

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Tell us how you would like your pet groomed. Reference photos help us understand your preferences. Your groomer will discuss suitable options based on your pet’s coat, condition, and comfort.

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Save Our Text Message Number

Please save our automated system's number 844-969-4244 in your phone.

We send appointment reminders two days before your visit and use this same number to notify you when your pet is ready for pickup.

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Please check whether you receive our messages and let us know if you don’t.  If you reply STOP, you unsubscribe from future texts, including appointment reminders and pickup notifications.

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Book Ahead and Secure Your Preferred Times

Once you find a schedule and groomer you love, we’re happy to book your appointments through the remainder of the year. Booking ahead gives you more choice of dates and times, especially for Saturdays and appointments with your preferred groomer.

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Before Your First Visit

Please review our salon policies and complete our required client forms. Bring your dog on a secure leash or your cat in a secure carrier, and allow a few extra minutes at your first drop-off so we have time to discuss your pet’s needs.

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